support

Fin

Intercom's AI customer service agent that you pay for only when it resolves an issue.

fin.ai ↗Web · API

what it is

Fin is an AI customer agent from Intercom that answers customers across the whole journey. It works with Intercom's own helpdesk or plugs into other helpdesks like Zendesk, Salesforce and Freshdesk, and you pay per successful outcome.

who it's for

Support teams at businesses of any size who want to automate customer conversations.

how to start

  1. 1Start a free trial at fin.ai/start-free-trial.
  2. 2Connect your knowledge sources and helpdesk (Intercom or another).
  3. 3Configure and test Fin's answers.
  4. 4Go live and track outcomes.

what you need

  • A business account with Fin/Intercom
  • Your help content and helpdesk

pricing

Free trial available

Fin AI Agent: $0.99 per outcome; Intercom helpdesk $29/seat/month; Fin Voice via sales at $1.99 per outcome; startup discount available

pricing page ↗checked Oct 10, 2026

key features

  • Pay per resolved outcome
  • Works with Intercom or other helpdesks
  • Across the customer journey
  • Voice option

similar agents

alternatives

links

sources